Association for Clinical Research Professionals (ACRP)

Re-alignment and Launch of ACRP’s Learning Management System (LMS)

Association of Clinical Research Professionals), a distinguished champion of clinical research and industry standards, is committed to advancing professional growth for its 13,000+ members. To fulfill this commitment, ACRP embarked on a mission to implement a comprehensive Learning Management System (LMS). This LMS aimed to offer an expansive catalog of over 1000 online courses seamlessly integrated into their public website, ACRPnet.org, and their Account Management System.

Objectives

Confronted by tight timelines and resource constraints, ACRP sought external expertise. This case study underscores the vital role Daniel Developments, a digital project management firm, played in successfully launching the LMS. Launching and integrating an intricate LMS within these confines demanded meticulous planning, execution, and coordination across multifaceted teams and stakeholders.

Challenges

Stringent Timeline: The project’s ambitious timeline allowed only eight weeks for the LMS launch.
Resource Allocation: Team members were dispersed across numerous workstreams, risking burnout and diluted focus.
Seamless Integration: Seamlessly embedding the LMS within ACRPnet.org and the Account Management System was imperative.
Stakeholder Clarity: Clearly defining roles and responsibilities among stakeholders was indispensable to avert confusion and delays.

Solutions

In the capacity of Project Lead, Daniel Developments assumed key responsibilities:
Workstream Identification: Carefully evaluating project needs, they identified critical workstreams, each with specific tasks and activities.
Team Empowerment: To ensure efficacy, Daniel Developments restructured the team, aligning members with suitable workstreams.
Expectations Realignment: The project plan underwent a redefinition, offering transparent delineation of workstreams and stakeholder responsibilities.
Resource Utilization: Daniel Developments undertook essential yet time-consuming tasks, freeing up ACRP’ experts for their core functions.

Results

Guided by Daniel Developments’ adept leadership, the project progressed seamlessly, culminating in the triumphant launch and onboarding of the LMS within the compressed 8-week span. The restructured team and the RACI matrix bolstered stakeholder clarity, minimizing confusion and optimizing overall efficiency. Daniel Developments’ intervention alleviated burdens from other team members, forestalling burnout and sustaining peak performance.
The launch and onboarding of the Learning Management System stood as a monumental achievement for ACRP (ACRP). Daniel Developments’ leadership and expertise proved instrumental in surmounting challenges, ensuring an efficient journey. ACRP’s partnership with Daniel Developments serves as an exemplary model for organizations striving to implement expansive digital projects while maintaining impeccable standards of efficiency and user satisfaction.